Customer care Representative Check ‘n Go Allied Cash Loan

Customer care Representative Check ‘n Go Allied Cash Loan

Customer care Representative- Check ‘n Go/Allied Cash Loan

Can you enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond conventional retail jobs and begin to build your job? Have you got curiosity about being part of A financial that is industry-leading services? Do you want to create the next move? In that case, you want to speak to you!

Breakdown of Part and Key Accountabilities:

Our Customer Service Associates have reached one’s heart of everything we do at Check ‘Go and Allied advance loan, both an element of the Axcess Financial category of businesses. Every day in urban centers and towns in the united states, these are typically greeting customers, processing loan requests, responding to inquiries about services and products, advertising new services, and more — all because of the objective of delighting our valued clients. We offer cash solutions for genuine people and make an effort to function as choice that is first everyday monetary solutions. We people give attention to building relationships to make certain client requirements are increasingly being offered utilising the most readily useful items we could provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Product product Sales tradition. Provide and educate clients regarding the item profile. Escalate dilemmas to your shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight with all the client.
  • Cash managing: Handle and count currency, money, and coins to add building a money drawer, counting money deposits, going cash from protected safe to cash cabinet along with other money maneuvering needs. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, client applications, needs or any other dilemmas. Destination customer that is outgoing and collection telephone calls relative to federal laws and shop payday loans in Utah no credit check working procedures.
  • Brand Ambassador: improve the Check ‘n get brand name skillfully and make certain shop look ( external and internal) is maintained to business criteria. Help in the execution of all of the business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within founded due dates.

Minimum Education and Enjoy Involved:

  • Couple of years sales that are previous customer support experience preferred.
  • Couple of years cash management experience chosen.
  • Need personal dependable transport in conformity with posted policy and procedure. This could NOT add public transport, transport from household or buddies. Must keep a valid license and valid auto insurance while used by the organization.

Real Needs:


Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), a good premium time off system, 401k retirement plan, tuition reimbursement, as well as a work environment that is engaging.

About Axcess Financial:

We have been a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to address their individual finances when, where and how they need. It is our objective to have individuals the cash they need whenever they want it. We be sure we achieve this in means that is accountable and of their means.

Dedication to Diversity:

Axcess is invested in employing and keeping a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other protected class.

This publishing is supposed to spell it out the basic nature regarding the work likely to be done and it is maybe maybe maybe not a thorough set of all duties, duties and abilities necessary for the career.

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